Aderogba Adewusi is a customer service advocate and quality professional with nine (9) years experience in the Nigerian banking sector. He progressed in his banking career with excellent performance and productivity recorded in Banking Operations, Customer Care Management, Credit and Marketing, and Customer Service Quality. Aderogba delivered results for numerous high level projects in various capacities, mentoring other several customer service and quality professionals who are also enthusiasts of customer satisfaction. The nearly a decade experience as a professional manager in the Nigerian banking sector accorded him the opportunity to be relevant in the global move towards sustainable customer service quality and delivery. Since then, he had continued to be effective both as a learner and trainer of globally accepted practices in the banking and other service industries. Aderogba is certified as Manager of Quality / Organizational Excellence (ASQ, CMQ/OE) by the American society of Quality and as a Professional Manager by the National Institute of Management. He currently holds more than thirty skill certifications with Brainbench, Odesk and other third party skill certification bodies.